Privacy Policy – Water4U

Last updated: October 2025

At Water4U, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services — including purified water sales, laundry, garment alterations, and homemade meals.

1. Information We Collect

We may collect the following types of information:

Personal details: Name, phone number, email address, and physical address.

Transaction information: Records of purchases, payments, and services used.

Communication data: Messages, inquiries, or feedback submitted via our website, social media, or in-store forms.

Device and usage data: When you visit our website, we may collect non-personal information such as browser type, IP address, and pages visited (for analytics purposes).

2. How We Use Your Information

Water4U uses the collected information to:

Provide and manage our services.

Process orders, payments, and service requests.

Communicate updates, promotions, and service notifications (with your consent).

Improve our products, website, and customer experience.

Maintain accurate business and customer records.

3. Data Protection and Security

We take appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data is stored securely, and only authorized staff have access to customer information as needed to perform their duties.

4. Sharing of Information

We respect your privacy — Water4U does not sell, rent, or trade customer data.
Information may be shared only when:

Required by law or government authorities.

Necessary to complete payment processing (e.g., banks or payment providers).

You have given explicit consent for specific sharing (e.g., delivery arrangements).

5. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience. These small data files help us analyze website performance and user behavior. You can adjust your browser settings to refuse cookies if preferred.

6. Your Rights

As a customer, you have the right to:

Access, correct, or update your personal information.

Request deletion of your data, where legally permissible.

Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain customer information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised “last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

📧 [email protected]
📞 0829582726
🏠 Water4U – Wildevy Centre, Wildevy Str, Protea Park, Rustenburg, 0300